Get in Touch With Us
Got a question about how we rank crypto casinos, spotted something that needs updating, or want to flag an issue with one of the sites we cover? This page tells you how to reach Crypto Casinos and what you can expect once you do.
How to Reach the Crypto Casinos Team
Email is the best way to contact us. We read every message that comes in and try to respond within two working days. If your enquiry relates to a specific casino, bonus, or article, please tell us which one — it helps us route your message and answer accurately rather than generically.
We are an independent comparison site. We are not a crypto casino, we do not process deposits or withdrawals, and we cannot resolve account, verification, or payout disputes on a site's behalf. For anything of that nature, the casino's own support team is the right first stop, and we can point you toward general guidance if you're unsure where to start.
What You Can Contact Us About
- Ranking and review questions — Ask us why a site like BetPanda, CoinPoker Casino, or Cryptorino sits where it does, or what our editorial rating on any listed operator actually reflects.
- Corrections — Bonus terms, wagering requirements, supported coins, and licensing details change. If something on the site looks out of date, tell us and we will check it.
- Coverage suggestions — If there's a crypto casino topic, coin, or comparison angle you think we're missing, let us know.
- Partnership and editorial enquiries — Operators or industry contacts can introduce themselves and outline what they'd like to discuss. Note that no commercial relationship affects how we score or rank a site.
- Responsible gambling concerns — If gambling has become a problem for you or someone close to you, say so in your message. We will point you toward support resources, and you can reach the National Problem Gambling Helpline directly at 1-800-GAMBLER at any time, without needing to contact us first.
What Happens After You Send a Message
A person on our editorial team reads and responds to every enquiry — there's no automated reply standing in for a real answer. Our usual response window is two working days, though it can run longer when volume is high. If you've reported a factual error, we investigate before making any change, and we'll follow up either way.
Why Accuracy Matters on a Site Like This
Readers use Crypto Casinos to compare real-money options — supported cryptocurrencies, bonus terms, payout speed, and licensing status for offshore operators serving US players. Getting a detail wrong here isn't cosmetic; it can affect a reader's money and expectations. That's why we welcome corrections and take them seriously, and why our Best Non GamStop Casinos 2026 guide and other listings get revisited rather than left static.
If you've had a direct experience with a listed operator — good or bad — that you think other readers should know about, we're interested in hearing it, though we can't independently verify individual account outcomes and won't present them as tested claims on your behalf.
A Word on Legal and Financial Questions
We're happy to explain how our reviews work, but we're not able to give tax or legal advice. If your message concerns whether crypto gambling winnings are taxable, or whether a specific site is available in your state, we'll share general information where we can, but you should confirm anything state-specific or tax-related with a qualified professional. Crypto casinos covered on this site are typically licensed offshore, in jurisdictions such as Curaçao or Anjouan, rather than by any US state regulator — that context applies to most enquiries we receive about legality.
Before You Get in Touch
A few things that help us help you faster:
- Mention the casino name and specific page or offer you're asking about, if relevant.
- Include screenshots or dates if you're reporting an error, so we can locate and check it quickly.
- If you're under 18 (or under 21 where that's the applicable minimum), please note that our content and the casinos we review are for adults only, and we're not able to engage with enquiries from minors.
Thanks for taking the time to read this far. Whether it's a quick question or a detailed correction, we'd rather hear from you than have inaccurate information sit unchallenged on the site.